Patient Online Services
Over 70% of patients prefer digital communication to paper correspondence. At EPPA, we listened.
We have added a variety of digital solutions including text messaging, a patient portal and online tools available 24/7.
Our patient service team is ready to assist with any questions or concerns you have about your visit to the emergency department.
A Sample Of Your Bill
Convenient, Easy Access
Our Patient Portal
A Sample Emergency Room Report
Helpful Information About Your Bill
Emergency Physicians Professional Association (EPPA) is an independent group of healthcare providers delivering patient care in hospital emergency departments across Minnesota.
Your text message from EPPA is regarding a recent visit to a hospital emergency department. The text message assists you in accessing your account with us and provides options for assistance if you have question.
Your bill from EPPA is for the care received from one of our healthcare provider(s) during a recent visit to the hospital emergency department.
A visit to the hospital emergency department can require multiple resources that are most often billed separately. Your bill from EPPA is for the provider only. Hospital facility fees and other services will result in separate bills depending on your individual visit.
In order to receive a copy of your statement, please log into the Patient Portal, our patient portal, below and click on “Download Statement”. Instructions will be provided on the multiple ways you can receive your statement there.
Yes, EPPA will submit the bill to your insurance carriers first. We will also include Worker’s Compensation and Automobile insurance. You can log into the Patient Portal to modify or add multiple insurance policies to your account. If you have a secondary insurance company, a claim will be sent to the secondary insurance company after the primary insurance company pays first. You are then required to supply the pertinent billing information that the secondary insurer may require.
Most insurance plans require that you pay a co-payment, coinsurance or deductible for your health care expenses. Please contact your insurance company for further questions about your health care coverage. You may also log into our Patient Portal to ensure you have added your insurance carrier(s).
If you log into the Patient Portal below with your details, you can find the option to pay your bill or set up a payment plan and make an initial payment. PatientFolio accepts all major credit cards.
For technical assistance, please call the following number: (952) 960-2850
Our patient service team is ready to assist.
We're happy to provide a simple way for you to connect with us. Our patient outreach feature offers 24/7 access to online assistance to get the help you need. Complete the form below, and we will respond to your inquiry within 24 hours; or call us directly: (952) 960-2850.