Patients

 

Excellence in Emergency Care

At EPPA, we are committed to the patients and communities we serve. 

You will find our emergency physicians and emergency trained clinicians in hospital emergency departments across Minnesota. Your health and well-being are important to us. Quality of care and medical expertise is our specialty.

We know vising an emergency department can be scary and is most often unplanned.  We're here to ensure your experience with your healthcare provider meets and exceeds your expectations.

EPPA Billing:  What to Expect

Emergency care often requires multiple resources.

Your bill from EPPA is for the healthcare provider(s) you saw in the emergency department. Charges for the hospital facility fee and other care or services Imageyou received will be billed separately and are not included in your bill from EPPA.

Whether you’ve already received services from one of our board-certified emergency physicians and staff or questions about billing before you go to the emergency room, we’re here to help.

Electronic Billing:

We have recently move to electronic billing to make things easier for our patients and reduce paper.  After your visit you will receive a text message containing important account information.  Please utilize our secure payment portal to view your account, make a payment or provide additional information.


Questions or need help with your bill?

If you are looking to pay your bill, you can pay online or set up a payment plan:

EPPA Billing & Financial Services

Health Records:

You have the right to see information in your health record.  Your health record includes your medical history, health insurance information and how to contact you.

It is the duty of EPPA to ensure that your record remains confidential and is maintained and released in accordance with applicable laws. 

EPPA is the custodian of billing records for professional services only.  Please contact the hospital directly for requests for all other records.

For more information and to obtain access to your records click here.

 

EPPA Compliance Policies for Patients

EPPA Notice of NonDiscrimination 

EPPA Taglines for Discrimination Notice

EPPA Notice of Privacy Practices