Patients

Due to recent precautions taken to protect our staff, you may experience longer than normal hold times when contacting the corporate office. We apologize for the inconvenience, we will be with you as quickly as we can.

Whether you’ve already received services from one of our board-certified emergency physicians and staff or have billing questions before you go to the emergency room, we’re here to help.

We have provided our patient frequently asked questions. If your question is not addressed in this list, please contact our billing office at 952-857-1550 Monday through Friday from 8am to 4pm.

Please note, your bill from the hospital is separate from your bill from EPPA. Our charges are for the physician or emergency care provider only. Though we are separate, please check with the hospital where you were treated for similar programs that may be able to provide assistance on the hospital portion of your bill.

Pay Your Bill

If you are looking to pay your bill, you can pay online or set up a payment plan with a Visa, MasterCard, American Express or Discover Card.

Pay Online with a Check or Credit Card

Set up a Payment Plan Online

Financial Assistance

If you have questions or need additional assistance, please contact our billing team. We have a number of financial assistance options available.

Health Records

You have the right to see information in your health record. Your health record includes your medical history, health insurance information and how to contact you.

It is the duty of EPPA to ensure that your record remains confidential and is maintained and released in accordance with applicable laws.

EPPA is the custodian of billing records for professional services only. Please contact the hospital directly for requests for all other records.

For more information and to obtain access to your records click here.

Billing Question

Requestor Name *

Email Address *

Patient Name *

Account Number *

Patient Date of Birth * mm/dd/yyyy

Date of Service * mm/dd/yyyy

Patient Address *

Relationship to Patient *

Self
Spouse
Parent/Guarantor
Power of Attorney
Other

How May We Help You? * Please provide detail regarding your request. All messages will be responded to via secure messaging. Please check your spam folder.

Patient privacy is important to us. Authorization from the patient is required on all requests when the patient is 18 or older on the date of service.

Security

EPPA Compliance Policies for Patients

EPPA Notice of NonDiscrimination

EPPA Taglines for Discrimination Notice

EPPA Notice of Privacy Practices